Contact Us

At Platinum Globe Travels, we are dedicated to making your travel dreams a reality. Whether you’re planning a dream vacation, a business trip, or need assistance with air ticketing and visas, our team in Sylhet is here to help you every step of the way.

Get in Touch

Feel free to reach out to us through any of the following channels. We’re always happy to hear from you!

Office Address: Mubarak Ali Market (1st Floor),
Electric Supply Road, Borobazar,
Amborkhana, Sylhet 3100, Bangladesh.
Call / WhatsApp: +8801714436424
+8801305349011
(Available for instant support and payment confirmation)
Email Us: Primary: platinumglobetravels@gmail.com
Business: info@platinumglobetravels.com
Website: www.platinumglobetravels.com

Visit Our Office

We are conveniently located in the heart of Amborkhana, Sylhet. Stop by for a cup of tea and let’s discuss your next adventure!

Office Hours: Saturday – Thursday: 10:00 AM – 8:00 PM
Friday: Closed (Available on WhatsApp)

Stay updated with our latest tour packages and exclusive 2% to 5% discounts on airfare by following us on social media:

Facebook | Instagram | LinkedIn | TikTok | X (Twitter)

Payment Methods & Processing Information

At Platinum Globe Travels, we want your booking experience to be as smooth and stress-free as possible. We offer a variety of secure payment methods so you can choose what works best for you:

1. Zero-Fee Options (Highly Recommended)

You can pay directly through our official bank account. There are no extra processing fees for bank deposits or mobile app transfers!

Bank Name: NRBC Bank
Account Type: Current Account
Branch: Sylhet Branch
Account Number: 011633300002047

2. Mobile Banking

For quick and easy mobile transactions, you can pay directly to our official bKash Merchant account.

bKash Merchant Number: +8801305349011 (Merchant)
Charge: A minimal instant payment charge of 1% applies.

3. Credit & Debit Cards

Standard gateway processing fees apply for card payments:

Visa & Mastercard: 1.6% processing fee.
American Express (Amex): 2.6% processing fee.

Need Help or Confirmation?

After making a payment, please share your deposit slip or transaction ID with us for instant confirmation.

WhatsApp: +8801714436424 | +8801305349011
Office Address: Mubarak Ali Market (1st Floor), Electric Supply Road, Borobazar, Amborkhana, Sylhet 3100, Bangladesh.

Flight Cancellation & Re-issue Policy

We understand that travel plans can sometimes change unexpectedly. To keep things as transparent and simple as possible for you, here is exactly how our cancellation and re-issue process works:

Cancellation Penalties