Privacy Policy

Effective Date: 30/10/2025
Last Updated: 06/11/2025

Welcome to Platinum Globe Travels. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.platinumglobetravels.com, engage with our services, or communicate with us.

1. Information We Collect

We collect information to provide better services to our clients and enhance your experience with us. This may include:

a. Personal Information:

Full name
Contact number
Email address
Passport details (for travel bookings)
National ID, visa, or other travel-related documents
Payment information

b. Non-Personal Information:

Browser type, device, and operating system
IP address and approximate location
Website usage statistics via cookies and analytics tools

2. How We Use Your Information

We use your information to:

Process flight and tour bookings
Manage visa and travel documentation
Provide customer support and respond to inquiries
Send booking confirmations, invoices, and travel updates
Improve our website, products, and marketing campaigns
Comply with legal or regulatory requirements

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share limited information with:

Airlines, hotels, and travel partners for booking purposes
Government or embassy authorities for visa processing
Trusted service providers assisting in payment or logistics
Law enforcement, when required by law

All partners and third-party providers are expected to comply with privacy and data protection standards.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or loss. All online transactions are protected using SSL encryption and secure payment gateways.

5. Cookies Policy

Our website uses cookies to enhance user experience and analyze web traffic. You can choose to accept or reject cookies through your browser settings. Disabling cookies may limit some website functionality.

6. Your Rights

You have the right to:

Access, update, or correct your personal data
Request deletion of your data (subject to legal obligations)
Withdraw consent to marketing communications

To exercise your rights, please contact us via the details below.

7. Third-Party Links

Our website may include links to external websites Google Forms. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised 06/11/2025

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Platinum Globe Travels
Address: Mubarak Ali Market(2nd Floor) Electric Supply Road, Borobazar, Amborkhana, Sylhet 3100, Bangladesh
Phone: 01714436424 / 01898374097
Email: info@platinumglobetravels.com
Website: www.platinumglobetravels.com